Surfers Paradise · Gold Coast

Contact Phone Chase in Surfers Paradise

Call, email or drop in. For a repair quote, tell us the device and the fault and we will come back with a price before any work starts.

  • 500+ five-star Google reviews
  • Open 7 days
SEND US A MESSAGE0485 685 983

Send us a message

Ask about a repair, an order, a refurbished device or another service. Tell us the device, the fault and the best way to reach you.

Before you send

For a repair quote, include the device model and the fault. For an order, include your order number. Please do not include passwords, verification codes or card details. We use your details only to reply to you. Privacy Policy

Water-damaged or dead device? A $99 diagnostic fee is charged upfront. It covers our time and resources to find out what is wrong and how to fix it. If you go ahead with the repair, the $99 is credited toward the total cost. If you decide not to proceed, the fee is non-refundable.

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Contact Phone Chase

Your questions answered

What are your opening hours?

We are open Monday to Friday 10am–7pm and Saturday to Sunday 11am–6pm.

Where is Phone Chase located?

Shop 39 (The Mark Centre), 3-15 Orchid Ave, Surfers Paradise QLD 4217, on the Gold Coast.

Should I call, email or visit for a repair quote?

Any of the three works. Tell us the device and the fault and we will come back with a price before any work starts. You can also use our repair estimate form.

What if my device is water-damaged or dead?

Water-damaged or dead devices need a $99 diagnostic fee, charged upfront. It covers our time and resources to find out what is wrong and how to fix it. If you go ahead with the repair, the $99 is credited toward the total cost. If you decide not to proceed, the fee is non-refundable.

Can I contact you if I am not on the Gold Coast?

Yes. We repair devices Australia-wide by post. Contact us before sending your device so we can confirm the steps, then follow our mail-in instructions.

Visit our Surfers Paradise shop

Find us at The Mark Centre, Surfers Paradise. Walk-ins and bookings welcome, with 500+ five-star Google reviews from local customers.

Phone Chase

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Not on the Gold Coast? We repair devices Australia-wide by post.

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