Founder-run · Surfers Paradise · Gold Coast

Phone Repairs & Refurbished Devices in Surfers Paradise, Gold Coast

Independent repair shop at The Mark Centre, Surfers Paradise. We repair phones, tablets and computers, sell tested refurbished iPhones, iPads and MacBooks, buy your old devices and offer Australia-wide mail-in repairs.

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Phone Repairs & Refurbished Devices in Surfers Paradise, Gold Coast
500+ five-star Google reviews

Phone, tablet & computer repairs

From cracked iPhone screens to slow laptops, we diagnose the problem, explain your options and repair your device in our Surfers Paradise shop. Most repairs (usually screens, batteries, charging ports and back glass) are done while you wait within 15–30 minutes, depending on the model and parts.

  • Phone Repairs

    Get help with phone screen repairs, battery replacement, back glass damage and charging problems, along with camera, speaker and microphone faults. We repair iPhone, Samsung Galaxy, Google Pixel, OPPO and other supported phone brands, subject to model and parts availability.

    Explore Phone Repairs

  • iPad & Tablet Repairs

    We provide iPad and tablet repairs for cracked screens, unresponsive touchscreens, worn batteries and charging faults. We work on Apple iPad, iPad Air, iPad Pro and iPad mini, along with selected Samsung Galaxy Tab, Lenovo and Microsoft Surface models.

    Explore Tablet Repairs

  • Computer & Laptop Repairs

    We assess Windows laptop, desktop PC, MacBook and iMac problems, including screen damage, battery faults, charging issues, overheating and slow performance. We also help with supported software problems, upgrades and data transfer. Tell us your model or custom PC specifications so we can discuss your options.

    Explore Computer Repairs

  • Custom PC Builds & Upgrades

    Plan a gaming PC, home computer or work setup around your needs and budget. We can discuss component choices, assembly and suitable upgrades for an existing desktop.

    Explore Custom Build PCs

  • Data Recovery, Transfers & Backup Help

    Help moving photos and files, setting up backups and attempting recovery from supported devices. Complex recovery cases may need specialist assistance; recovery cannot be guaranteed.

    Explore Data Services

  • Device Diagnostics & Assessment Reports

    Device fault assessments, damage reports for insurance enquiries and bank-requested device inspection reports. Share the organisation’s requirements first; the insurer or bank decides whether a report meets its requirements.

    Explore Diagnostics and Assessment Reports

Refurbished iPhones, iPads & MacBooks on the Gold Coast

Quality-checked refurbished and pre-owned devices from a local Surfers Paradise shop, with the condition, battery health and warranty explained before you buy. We also buy phones, tablets and laptops for cash or trade-in credit.

  • Tested and Graded

    Fully tested, with a cosmetic grade from 1 to 5 and the repair history on each product page.

  • iPhone Battery Health 85%+

    Refurbished and pre-owned iPhones have at least 85% battery health.

  • 3 to 6-Month Warranty

    3 months at $500 and under, 6 months over $500.

  • 48-Hour Change of Mind

    Changed your mind? Tell us within 48 hours. Free shipping over $70 in Australia, plus Afterpay.

Shop and sell

The story behind Phone Chase

Hi, I’m Marco, the founder of Phone Chase.

What started as a small passion project has grown into a trusted spot for repairs, premium accessories, and quality refurbished devices. Based on the Gold Coast, I proudly serve customers across Australia.

I handle every repair and device with care, transparency, and a genuine commitment to reducing e-waste. At Phone Chase, my goal is simple: to offer honest advice, reliable solutions, and a better tech experience from start to finish.

As a small business, every customer interaction is personal, no one is just a number here. I take the time to understand each situation, provide clear communication, and make sure every person receives the service they deserve.

Whether you need a repair, the right accessory, or a sustainable upgrade, I’m here to help every step of the way.

Repair, Reuse, Reduce e-waste: it is how we run Phone Chase.

Why customers trust Phone Chase

Clear costs, clear options and clear cover, backed by 500+ five-star Google reviews.

  • Understand the Cost

    We explain the repair cost and any assessment charges before you approve the work.

  • Know Your Options

    We explain parts, timeframe and limitations so you can compare repairing with replacing.

  • Check the Warranty

    Repairs carry 3 months. Refurbished devices carry 3 or 6 months, depending on price.

Warranty and returns

DON'T TAKE OUR WORD FOR IT... TAKE THEIRS!

Phone Chase FAQs

What Does Phone Chase Do?

Phone Chase repairs phones, tablets and computers, builds custom PCs and offers data transfer, backup and device diagnostic services. We sell tested refurbished iPhones, iPads, MacBooks and laptops, and buy eligible devices for cash or trade-in credit.

Where Is Phone Chase Located?

Phone Chase is at Shop 39 (The Mark Centre), 3-15 Orchid Ave, Surfers Paradise QLD 4217, on the Gold Coast. We are open Monday to Friday 10am–7pm and Saturday to Sunday 11am–6pm.

Do You Repair Android Phones as Well as iPhones?

Yes. We repair iPhones and Android phones including Samsung, Google Pixel, OPPO and Huawei. Tell us the brand, model and fault and we will explain the repair options.

Do Refurbished Devices Come With a Warranty?

Yes. Refurbished and pre-owned devices are tested and graded, and carry a 3-month warranty at $500 and under or a 6-month warranty over $500. There is also a 48-hour change-of-mind return.

Can I Use Phone Chase From Outside the Gold Coast?

Yes. You can shop online with free shipping over $70 within Australia, and ask about Australia-wide mail-in repairs. Contact us about your device and follow the mail-in instructions before posting it.

Come check us out!

Visit Phone Chase in Surfers Paradise

Phone repairs, tablet and computer repairs, refurbished devices and accessories at The Mark Centre. We welcome customers from Main Beach, Broadbeach, Southport, Bundall, Chevron Island and across the Gold Coast.

Phone Chase

GET DIRECTIONS

Not on the Gold Coast? Ask about Australia-wide mail-in repairs before posting your device.

See how mail-in works