COMPUTER & LAPTOP REPAIRS GOLD COAST

Phone Chase provides computer and laptop repairs in Surfers Paradise, helping customers across the Gold Coast with damaged screens, battery problems, charging faults, slow performance and computers that won’t start.

We repair Windows laptops, desktop PCs, Apple MacBooks and iMacs, including computers from Dell, HP, Lenovo, ASUS, Acer and other brands. From hardware faults to software problems, we’ll assess your device and explain the available repair options.

Visit our Surfers Paradise shop or send us your computer model and a description of the problem. We’ll explain the next steps, any assessment charges and the expected turnaround before you decide how to proceed.
request a repair quote CALL US: 0485 685 983 MAIL US: phonechaseco@gmail.com
450+ 5-Star Google Reviews

450+ 5-Star Google Reviews

Windows & Apple Repairs

Windows & Apple Repairs

Quality Parts & Warranty

Quality Parts & Warranty

Request a Computer Repair Estimate

Whether you need a laptop screen replacement, help with a desktop PC or a MacBook repair, we’ll review the details and explain the next step.

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Your name

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Email address

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Mobile number

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Device information

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What needs fixing?

Fast turnaround · Clear pricing · Quality parts · Warranty-backed service

BRANDS WE REPAIR

We provide MacBook repairs on the Gold Coast for MacBook Air and MacBook Pro models, including Intel and Apple silicon devices. We assess screen damage, battery problems, charging faults, keyboard and trackpad issues, overheating and macOS problems. Send us your model and year so we can check suitable parts and repair options.

We repair Apple iMacs, Windows desktop PCs and custom-built computers. We investigate computers that won’t start, unexpected shutdowns, overheating, slow performance and hardware faults. For iMacs and other all-in-one computers, screen and internal component repairs depend on the model and parts availability.

We repair Dell laptops and desktop computers, including Inspiron, XPS, Latitude, OptiPlex and Alienware models. Common problems include damaged screens, battery wear, charging faults, keyboard issues, overheating and Windows startup errors. Tell us the model and symptoms so we can assess the most suitable repair.

We provide repairs for HP laptops, desktop PCs and all-in-one computers, including Pavilion, Envy, Spectre, EliteBook, ProBook and OMEN ranges. We assess screen damage, battery and charging problems, cooling faults and software issues, with repair options based on the device’s condition and replacement parts availability.

We repair Lenovo laptops and desktop computers, including ThinkPad, IdeaPad, Yoga, Legion and ThinkCentre models. We can investigate display faults, worn batteries, damaged keyboards, charging problems, overheating and slow performance. For convertible and touchscreen devices, we’ll check the exact model before recommending replacement parts.

We repair ASUS laptops and desktop computers, including VivoBook, Zenbook, ROG and TUF models. Services cover screen, battery, keyboard and charging faults, alongside cooling and Windows problems. If your gaming laptop is overheating, noisy or shutting down, we’ll assess the cause before recommending a repair.

We provide Acer laptop and desktop repairs for Aspire, Swift, Spin, Nitro, Predator and other models. We investigate cracked screens, battery problems, charging faults, overheating, slow operation and startup failures. Share your model number and what happens when you use the computer to help us assess the issue.

We also assess computers from other manufacturers, including Microsoft Surface, MSI, Samsung and Toshiba/Dynabook. Brand, age and construction can affect what is repairable and which parts are available. If your computer isn’t listed, contact us with the model and fault so we can confirm how we can help.

COMPUTER & LAPTOP REPAIR SERVICES

Cracked glass, flickering, lines or a blank display? We assess laptop screen repairs and replacements, including MacBook displays and supported all-in-one computer screens. A display problem can also involve a cable or another component, so we check the fault before recommending a screen replacement. Parts options depend on the model.

If your laptop loses charge quickly, switches off unexpectedly or only works while plugged in, the battery may need attention. We assess laptop and MacBook battery replacement, checking battery condition and charging behaviour before recommending suitable parts. We’ll explain the available options for your model and test charging after the repair.

We investigate loose charging connections, intermittent charging and computers that won’t power on. The cause may involve the charger, charging port, battery, desktop power supply or internal components. Our computer power and laptop charging repairs begin with identifying the fault so you can make an informed repair decision.

Missing keys, unresponsive buttons or a trackpad that clicks or moves incorrectly can make everyday work frustrating. We assess laptop keyboard and trackpad repairs, including MacBook models. Depending on the device, the repair may require an individual component or a larger assembly; we’ll explain the options before proceeding.

Loud fans, excessive heat, sudden shutdowns and reduced performance can indicate a cooling problem. We inspect laptop and desktop cooling systems, checking for dust buildup, airflow restrictions and fan faults. Cleaning, servicing or component replacement may be recommended depending on the condition of your computer.

We troubleshoot slow computers, Windows and macOS errors, freezing and startup problems. We assess whether the issue comes from software, storage, memory or another hardware fault. Where appropriate, we can recommend software repair, operating system reinstallation or compatible upgrades. We’ll discuss your files before work that could affect stored data.

Moving to another computer or concerned about your files? We help with computer data transfers and backups, subject to the condition and accessibility of the storage device. If your computer won’t start, tell us which files matter most before work begins. We’ll explain whether a transfer is possible or further data recovery assessment is needed.

Not sure what’s wrong, or has your computer suffered a spill? We assess computer faults and liquid damage, explain any diagnostic charges and discuss the findings before further repair work. Some faults require opening the device and more detailed investigation. Repairability, cost and turnaround depend on the damage and the affected components.

COMPUTER REPAIRS BACKED BY WARRANTY

Our repairs include a 3-month warranty covering faulty replacement parts and repair workmanship, subject to our repair warranty terms. Ask us about optional 6- or 12-month warranty upgrades for your repair.

We’ll explain the replacement parts available for your computer, including quality aftermarket and genuine/OEM options where available, together with the cost and warranty coverage before you proceed.

 Read Repair Warranty Terms

WHAT OUR CUSTOMERS SAY

COMPUTER REPAIRS WITH PERSONAL CARE

I know your computer can hold your work, study, photos and everyday essentials. When something goes wrong, you need a clear explanation of the problem and practical advice about what to do next.

At Phone Chase, I focus on careful workmanship, suitable replacement parts and testing the repaired functions before returning your device. I’ll explain the available options and give you an honest assessment of whether a repair makes sense for your computer.

If important files are involved, let me know from the start so we can discuss the approach before work begins.

Marco [phonechase.co]

Computer Repairs in Surfers Paradise, Serving the Gold Coast

Visit Phone Chase in Surfers Paradise for laptop, desktop PC, MacBook and iMac repairs. We welcome customers from Main Beach, Broadbeach, Broadbeach Waters, Bundall, Southport and Chevron Island, as well as the wider Gold Coast.

Our shop is your drop-off and collection point. If you’re travelling to see us, contact us first so we can discuss your computer, parts availability and the expected turnaround.

Visit Phone Chase

Shop 39 (The Mark Centre)
3–15 Orchid Avenue
Surfers Paradise QLD 4217

Get Directions

Call us: 0485 685 983
Email us: info@phonechase.co

Trading hours
Mon–Fri: 10am–7pm
Sat–Sun: 11am–6pm

Can’t Visit the Shop?

We also accept mail-in repairs from across Australia. Contact us before sending a laptop or desktop computer so we can confirm the next steps and suitable packing arrangements.

 How Mail-In Repairs Work

COMPUTER & LAPTOP REPAIR FAQs
How much does a computer or laptop repair cost?

The cost depends on your computer model, the fault and any replacement parts required. Send us the model and symptoms for initial advice. Some problems need a more detailed assessment before we can quote accurately.

We’ll explain any diagnostic charges and the repair cost before you approve the work.
How long will my computer repair take?

Turnaround depends on the fault, the assessment required and parts availability. Screen, battery and other component replacements may be straightforward once suitable parts are available, while liquid damage and intermittent faults can require more investigation. We’ll give you an expected timeframe after reviewing your device.
Do you repair MacBooks, iMacs and Windows desktop PCs?

Yes. We repair MacBook Air, MacBook Pro, iMacs, Windows laptops and desktop PCs, including custom-built computers and devices from major brands. Repair options depend on the model, condition and availability of suitable parts. Contact us if you’re unsure whether we can repair your computer.
Will my files be kept during the repair?

Many hardware repairs do not require erasing your files, but data preservation cannot be guaranteed. Back up your computer beforehand if you can, and tell us about important files when booking. We’ll discuss any work that could affect your data, such as storage replacement or an operating system reinstallation, before proceeding.
Do computer repairs come with a warranty?

Our repairs include a 3-month warranty covering faulty replacement parts and repair workmanship, subject to the repair warranty terms. Optional warranty upgrades may be available for your repair. We’ll explain the coverage and any exclusions before you proceed.
request a repair quote CALL US: 0485 685 983 MAIL US: phonechaseco@gmail.com