SENIORS TECH HELP & SUPPORT

At Phone Chase, we offer friendly and easy-to-understand tech support for seniors across the Gold Coast. From phones and tablets to laptops and smart devices, our goal is to help older Australians feel more confident, connected, and safe using technology.

We also provide free Seniors Tech Help Sessions for local aged care homes, retirement villages, community groups, and senior organisations. These relaxed sessions are designed to support residents in a comfortable environment with practical, real-world guidance explained in plain English.

What We Do

  • Phone, tablet & laptop basics
  • Scam messages, suspicious calls & online safety
  • Photo backup & protecting important memories
  • Storage full & slow device troubleshooting
  • Email, passwords, Apple ID & Google account help
  • Video calling family & staying connected
  • General tech questions & simple Q&A support

Whether someone is brand new to technology or simply needs a bit of extra help, the sessions are designed to be patient, supportive, and stress-free.

Additional Support Available

Phone Chase can also assist with:

  • In-store tech support
  • In-home assistance for seniors
  • Facility-based support services
  • Device setup & transfers
  • Phone, tablet & laptop repairs
  • Refurbished device recommendations
  • Mail-in repairs Australia-wide
 REQUEST SERVICE

Why Choose Phone Chase?

  • Friendly local Gold Coast support
  • Patient, easy-to-understand guidance
  • No pressure & no hard selling
  • Honest advice & personalised help
  • Support for Apple, Samsung, laptops & more
  • Trusted local small business focused on community

Free Sessions for Aged Care & Community Groups

If you manage an aged care facility, retirement village, seniors group, or community organisation on the Gold Coast, Iā€™d love to chat about organising a free session for your residents or members.

The goal is simple: help seniors feel safer, more confident, and more connected through technology.

Interested in booking a free Seniors Tech Help session? Contact Phone Chase today to discuss availability.

šŸ“± Call Marco: 0485 685 983

šŸ“ Visit us: Shop 39 (The Mark Centre), 3-15 Orchid Avenue, Surfers Paradise QLD 4217

šŸ’» Phone, Tablet, Laptop & Online Safety Help
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šŸ“ Serving the Gold Coast

Located at Shop 39 (The Mark Centre), 3-15 Orchid Avenue, Surfers Paradise QLD 4217, we proudly repair phones, tablets and computers for customers across:

  • Broadbeach ā€¢ Broadbeach Waters ā€¢ Main Beach
  • Mermaid Beach ā€¢ Clear Island Waters ā€¢ Miami
  • Burleigh Heads ā€¢ Burleigh Waters ā€¢ Palm Beach
  • Currumbin ā€¢ Tugun ā€¢ Elanora
  • Robina ā€¢ Varsity Lakes ā€¢ Mudgeeraba
  • Southport ā€¢ Ashmore ā€¢ Bundall
  • Benowa ā€¢ Carrara ā€¢ Nerang
  • Labrador ā€¢ Parkwood ā€¢ Molendinar
  • Arundel ā€¢ Gaven ā€¢ Pacific Pines
  • Runaway Bay ā€¢ Biggera Waters ā€¢ Coombabah
  • Helensvale ā€¢ Oxenford ā€¢ Hope Island
  • Pimpama ā€¢ Ormeau ā€¢ Coomera

šŸŒ Not on the Gold Coast? No worries, we also offer secure and easy mail-in repairs to customers all across Australia!

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